West Louisville residents have seen many different types of landlords. You have some who are straight up slum lords — those who are simply out to get money. On the other hand, you have some who are good people but are limited on resources.
Mirage Properties is a rare business in this market. We distinguish ourselves in West Louisville by seeking to do things with excellence. Not only that, we also have the resources to make sure that our properties are well taken care of.
Our commitment to the quality of our properties means we spend money in an area of town where other landlords simply don’t care to. Housing is improved to the point where people all around are wondering why apartment complexes that once looked shoddy are now in good shape and have new appliances.
When looking for a landlord, there are just two questions you need to ask: First, “Do they have character?” And second, “Do they care for their property?”
Those answers will tell you what kind of decision you should make.
“If you don’t like something, change it. If you can’t change it, change your attitude.”
You either love or hate change. It’s something that eats many people away while others thrive on it.
When many people began renting from Mirage Properties, they rented under an individual. They were comfortable with that person. It was easy because they had one person to talk to about any sort of issue. In time though Mirage grew from a one man show to an established business with a staff that handles every issue.
Mirage Properties now has thriving departments where managers help facilitate and run a smooth operation.
While this growth is good, it’s not easy for everyone and we understand that.
That is why we want to be clear that the system we have where there is a maintenance department, a finance department and a front office staff ensures that any tenant that has an issue will get the best service possible. Talking to the office staff ensures that you will not get the run around and will be directed to the exact person who can answer the question that you have.
Change can be difficult but change can also bring good things. We are thankful for all the changes that God has brought to Mirage over the years and look forward to more change and growth in the years to come.